ee99 Responsible Gambling —
Your safety is our priority
So that entertainment never becomes a burden — ee99 gives you tools to set limits, self-exclude, and access support at any time.
When gambling is a source of enjoyment
At ee99, we believe online gaming should be purely a form of entertainment — not a source of financial stress or emotional hardship. The wellbeing and safety of every player in Bangladesh matters deeply to us.
Responsible gambling means staying consciously in control of your time and money. ee99 gives you tools and information so you can decide for yourself how much to play, when to take a break, and how to keep gambling within healthy limits.
Remember: gambling can never be a substitute for income. Winning is never guaranteed on any bet — this is entirely a leisure activity. So always wager only what you can afford to lose without it affecting your daily life.
Core Principles
- Gambling is for entertainment only
- Bet within your means
- Take regular breaks
- Confirm you are 21+
- Seek help when needed
ee99's Protection Features
Our platform offers multiple protection tools to help keep you safe.
Deposit Limit Setting
Decide in advance how much you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Requests to increase a limit require a waiting period before they take effect, but reducing a limit is instant.
Time-Out Feature
Need a temporary break? Activate time-out mode — pause your account for a set period ranging from 24 hours to several weeks. During this time no betting or depositing will be possible.
Self-Exclusion
If you need a longer break, use the self-exclusion option. With this choice your account is completely closed for a defined period and cannot be reactivated before that period ends.
Activity History Review
You can view the full history of all transactions and betting activity in your account. Review your spending and time, and make decisions as needed.
Minor Protection
ee99 is for players aged 21 and above only. If there are children or teenagers in your home, use parental control software on your devices to prevent them from accessing gambling sites.
24/7 Support
If you need help at any time, contact us via live chat or email. Support is available in both Bengali and English — around the clock, every day.
Signs of Problem Gambling
Certain behaviours may indicate that gambling is getting out of control. Watch for the following in yourself or someone close to you:
- Repeatedly placing larger bets to try to recover lost money
- Borrowing money or using family savings to gamble
- Wanting to cut down or stop gambling but being unable to do so
- Hiding gambling activity from family or friends
- Feeling restless, irritable, or losing your temper when unable to gamble
- Skipping work, study, or social responsibilities to spend time gambling
- Using gambling as a way to cope with stress or sadness
- Spending more time and money gambling than planned
A simple self-assessment
Ask yourself the questions below. If most of your answers are "yes", consider seeking help:
Am I spending more than my set weekly budget?
After a loss, do I feel the urge to play "just one more time"?
Are there arguments with family or friends because of my gambling?
Is gambling interfering with my daily responsibilities?
How to use the protection tools
After logging in to ee99, you can easily manage these features from your account settings.
Log In
Log in to your ee99 account and go to the profile menu.
Open Settings
Go to the "Responsible Gambling" or "Responsible Gaming" section. You will find all protection options there.
Set Your Limits
Deposit limits, betting limits, or session time limits — set them according to your preference.
Take a Break When Needed
Activate time-out or self-exclusion — or contact live chat for assistance.
Deposit Limits — Details
The most effective way to stay in financial control
The minimum deposit at ee99 is ৳100. You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once you reduce a limit it takes effect instantly. If you wish to increase a limit, the system applies a set waiting period — this is to protect you from making decisions in the heat of the moment.
Self-Exclusion — Details
An effective option for a long-term break
When self-exclusion is activated, your account is fully closed for a defined period. During this time logging in, depositing, and betting are all unavailable. The account cannot be reopened before the period ends. If you wish to permanently close your account, write to [email protected].
If you are struggling, reach out right away
Having a gambling problem is not a sign of weakness — it is a common health issue that can be resolved. Asking for help takes courage.
The ee99 support team is available 24 hours a day, 7 days a week. Support is provided in both Bengali and English.
Live Chat
For immediate help, live chat is the fastest option. Log in to ee99 and start a chat at any time.
Professional Support
If you feel that gambling is seriously affecting your life or a family member's life, speak with a mental health professional or counsellor. Seeking professional help is the most effective path to resolving the problem.
Practical tips for safer play
Set a budget first
Decide how much you will spend before you start playing. Once you reach that limit, end the session — whether you are winning or losing.
Set a time limit
Decide in advance how long you will play. Set an alarm — when the time is up, stop playing.
Play with a clear head
Never gamble when you are stressed, tired, or have been drinking. Making decisions with a fresh and clear mind is much easier.
Think of gambling as entertainment
Gambling is never a source of income. Think of it as a leisure expense — like a cinema ticket or a meal out — and you will keep the right perspective.
Talk to someone close to you
Let the people around you know that you gamble. Open conversation can raise the alarm before a problem develops.
Avoid chasing losses
Placing more bets to recover lost money is the start of a dangerous cycle. Accept the loss and wait until another day.
ee99 is with you for safe entertainment
Play responsibly and enjoy within your limits. If you have questions, check our FAQ or contact support directly.